Returns & Exchanges
At K PLACE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a quick and hassle-free experience.
Return Process
- 1.Initiate Your Request
Log into your K PLACE account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Package Your Items
Carefully place the unused items in their original packaging, ensuring all tags are attached and including a copy of your packing slip.
- 3.Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method or your exchange will be shipped within 5-7 business days.